Returns Module
Streamline the returns process, enhance customer experience, and optimise your operations. With return management, including return authorisation, tracking, carrier integration, and analytics.
Return Portal
A user-friendly return portal that allows customers to initiate return requests and follow a guided process for returning items.
The portal supports self-service returns, where customers can generate return labels and track the progress of returns.
Global Returns Network
A user-friendly return portal that allows customers to initiate return requests and follow a guided process for returning items.
The portal supports self-service returns, where customers can generate return labels and track the progress of returns.
Return Authorisation and Rules Engine
A rules engine that allows you to define and enforce specific return policies and authorisation criteria.
This ensures that return requests meet predefined requirements before being approved, reducing the risk of unauthorised or ineligible returns.
Return Tracking & Visibility
You can monitor the status and location of returned items, providing real-time updates to both the company and the customer.
This visibility improves communication and transparency during the return journey.
Advanced Reporting
Gain valuable business insights with our reporting function. Understand return trends, improve products, and receive actionable feedback to drive growth.